Terms of Service

These terms govern your use of the Heirloom mobile application (“the app”), which is provided by Fan Platform Limited (“we”, “us”, “our”), a company registered in England and Wales. By downloading or using the app, you agree to these terms. If you do not agree, please do not use the app.

Licence to use the app

We grant you a personal, non-exclusive, non-transferable, revocable licence to use Heirloom for your own personal, non-commercial purposes on devices you own or control. You may not copy, modify, distribute, sell, or reverse-engineer the app except where the law allows.

Not medical advice

Heirloom provides general information about child development, milestones and activities for educational purposes only. Every child grows at their own pace, and the content in the app is not medical advice and is not a substitute for professional care. Always consult your doctor, health visitor or another qualified health professional with any questions about your child's health or development. Never disregard professional advice because of something you read in the app.

Your content

The photos, notes, milestones and other content you add remain yours. They are stored on your device, and you are responsible for them, including keeping your own backups if you wish. We have no access to this content and cannot recover it for you if it is lost, for example if you delete it or uninstall the app.

Acceptable use

You agree to use the app lawfully and not to misuse it, interfere with its operation, or attempt to access it in ways other than the interface we provide.

The app is provided “as is”

We work hard to make Heirloom reliable and pleasant to use, but we provide it “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose. We do not guarantee that the app will be uninterrupted, error-free, or that any content is accurate or complete.

Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental or consequential loss, or for any loss of data or content, arising out of or relating to your use of the app. Nothing in these terms limits liability that cannot be limited under applicable law.

Changes to the app and these terms

We may update the app and these terms from time to time. When we update the terms we will change the date above. Continued use of the app after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the non-exclusive jurisdiction of its courts.

Contact

Questions about these terms? Contact Fan Platform Limited at david@fanplatform.co.uk.